Multi-Factor Authentication
The English user guide is currently in beta preview. Most of the documents have been automatically translated from the Japanese version. Should you find any inaccuracies, please reach out to Flatt Security.
Shisho Cloud provides Multi-Factor Authentication (MFA) functionality to enhance account security.
Supported Authentication Apps
The following authentication applications are supported:
- Google Authenticator
- Microsoft Authenticator
- FreeOTP
- Other TOTP-compatible authentication apps
Individual User MFA Configuration
Enabling Multi-Factor Authentication
Please check the current MFA configuration status in the User Settings screen.
When you click the Configure button, a confirmation dialog will appear.
Please note the following:
- You will be automatically logged out after configuration
- You will need to log in again
After continuing, you will be redirected to the MFA configuration screen as shown below. Please follow the on-screen instructions to complete the setup.
After completing the setup, you will return to the Shisho Cloud screen. To apply the MFA settings, you will be automatically logged out after approximately 3 seconds. MFA will be required from your next login.
MFA is not applicable to users who log in via SSO (Single Sign-On), so the configuration option will not be displayed for these users.
Disabling Multi-Factor Authentication
Please check the current MFA configuration status in the User Settings screen.
When you click the Disable button, a confirmation dialog will appear.
Please note the following:
- You will be automatically logged out after configuration
After continuing, you will be automatically logged out after approximately 3 seconds to apply the settings. MFA will no longer be required from your next login.
Organization-Level MFA Enforcement
Organization administrators can enforce the use of MFA as a security policy at the organization level.
When enabled, users who have not configured MFA will not be able to access resources on Shisho Cloud.
Configuring MFA Enforcement
Please check the current status in the Organization Settings screen.
When you click the Configure button, a confirmation dialog will appear. If you continue, MFA will become mandatory at the organization level.
To disable organization-level MFA enforcement, you must have Owner permissions and have MFA configured for your account.
Support
If you have any questions or concerns, please feel free to contact our support team.